ombudsman

An overview of the

Independence, objectivity and accuracy

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Mission and responsibility

Our responsibilities include:

  • Through the response by the end user customer, vendor and the customer questions, processing internal compliance issues, strengthen us in integrity, editorial independence and objectivity of market leading position.
  • Evaluate the balance and objectivity of the research content and methods and guidelines followed.
  • Positive for customers, non customers and internal colleagues evaluation to Gartner objectivity, record our reply, and under the condition of the applicable process and policy Suggestions for improvement are put forward.
  • More clearly demonstrate Gartner research processes and methods, to increase understanding and confidence